More information can be found under Change Settings & Devices. Our one-on-one support team is available to help you. If the new device still has the previous phone number, navigate to the DUO menu at and go to the "My Settings & Devices" section. Have a question, issue, or just want a check-in call Dont worry about crazy hold times or chatbots. Create a ticket or contact noc to reset all phone numbers on the account.Customer has different phone number, and no access to the previous one:.This will send them through the QR code steps from when they originally setup duo.After doing so, next to the phone number select device options, then reactivate duo mobile Home Using Duo without Cellular Service or While Traveling Using Duo without Cellular Service or While Traveling Last modified: JDuo provides offline authentication options for times when you lack cell service or when using 2FA could cause you to incur extra cellphone charges, such as when you are traveling internationally.On the left, select my settings and devices When you sign up for Two-Step Verification, you can choose to receive the security code by text message or authenticator app.Customer has same phone number or has access to old phone with that phone number:.If the activated device(s) have been lost, phone number changed, or access to it has been lost as a whole, there are a few ways you can reactivate your account to the DUO mobile app. More information found under Enrollment Process (OS District Staff) Reactivate DUO App to Account Where can I find more information?ĭUO has their own full-fledged guide that assists and answers any questions one might have on their website.ĭistrict staff must put in a service desk ticket to have instructions sent to their new device. Using Duo Mobile on Android Duo Mobile on. Landline Second Factor > Text Message (SMS) Use your cell phone to receive a list of ten passcodes. Can I still use Duo Security Contact the EASE Support Group for more information. Phone Authentication Use a cell phone or landline to authenticate via phone call. This second factor of authentication is separate and independent from your username and password - Duo never sees your password. Contact 4Helpfor a bypass code to enable you to connect until you can register another device. With Duo Push, you'll be alerted right away (on your phone) if someone is trying to log in as you. Two-factor authentication adds a second layer of security, keeping your account secure even if your password is compromised. They can often be stolen, guessed, or hacked - you might not even know someone is accessing your account. Passwords are increasingly easy to compromise. Verifying your identity prevents anyone else from logging into your account, protecting you and Oakland Schools data from security vulnerabilities. The application generates passcodes for login and can receive push notifications for easy. Duo is a two-factor authentication which adds a second layer of security to your network account. Duo Mobile works with Duo Security's two-factor authentication service to make logins more secure.
0 Comments
Leave a Reply. |